Duration: 6 hours and 13 minutes

Affected Components: Electric Utility

Apr 14, 05:11:00 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Apr 14, 06:54:31 GMT+0
Identified - We are continuing to work on a fix for this incident. Tree took out a line on South Hayden. Work in progress..

Apr 14, 07:10:05 GMT+0
Identified - We have located several lines down along South Hayden St and are working to restore..

Apr 14, 08:09:48 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 14, 09:39:40 GMT+0
Identified - We continue to repair the multiple lines that are down and hope to have this completed soon..

Apr 14, 11:24:00 GMT+0
Resolved - This incident has been resolved..

Duration: 5 hours and 8 minutes

Affected Components: Sewer, Water Utility, Electric Utility

Apr 2, 12:53:31 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Apr 2, 13:18:01 GMT+0
Identified - We are continuing to work on a fix for this incident. Center St line down..

Apr 2, 15:10:29 GMT+0
Identified - We are continuing to work on a fix for this incident. First outage from Center St should be resolved soon. New line down on Oakwood Pl to address..

Apr 2, 15:25:00 GMT+0
Identified - We are continuing to work on a fix for this incident at Oakwood. Center St is resolved..

Apr 2, 16:12:30 GMT+0
Monitoring - All outages resolved at this moment. We are currently monitoring for any additional outages..

Apr 2, 18:01:02 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 51 minutes

Affected Components: Electric Utility

Mar 21, 19:55:00 GMT+0
Investigating - We are investigating a partial electric outage within the Lower Lake area of the Village..

Mar 21, 22:46:15 GMT+0
Resolved - This incident has been resolved. Trees on lines..

Duration: 24 days, 1 hour and 5 minutes

Affected Components: Electric Utility

Nov 8, 17:13:00 GMT+0
Investigating - We are investigating a partial electric outage within the Village caused by construction on Hayden St..

Nov 8, 18:18:00 GMT+0
Resolved - This incident has been resolved..

Nov 8, 18:18:01 GMT+0
Postmortem - Construction company boom hit power line and snapped it. .

Duration: 1 hour and 55 minutes

Affected Components: Electric Utility

Oct 17, 18:20:00 GMT+0
Identified - Lower Lake - We are investigating a partial electric outage within the Village..

Oct 17, 20:15:00 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours

Affected Components: Electric Utility

Oct 2, 13:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 2, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 2, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 2 hours

Affected Components: Electric Utility

Sep 11, 14:00:00 GMT+0
Identified - We will be performing power line maintenance on the Lower Lake loop that we will have to cut power in order to perform. It will only affect the Lower Lake loop beginning on 9/11/25 at 9am for approximately 2 hours..

Sep 11, 16:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 11, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 2 days and 12 hours

Affected Components: Electric Utility

Sep 10, 15:00:00 GMT+0
Completed - Maintenance has completed successfully..

Sep 10, 14:00:00 GMT+0
Identified - There will be power outage today from 9 a.m. to approx. 10 a.m. due to a emergency repair. This will effect everyone west of Union Pacific tracks on Hwy 95 and the north end of the Village..

Duration: 3 hours and 26 minutes

Affected Components: Electric Utility

Aug 13, 15:00:00 GMT+0
Identified - Wednesday, August 13th, 2025 Village Utilities personnel will be performing an emergency electric repair to a broken pole which will result in an outage near the following locations: **Loomis St, Hammond St, Main St** This will be from roughly **10am-1pm**. We apologize for the short notice..

Aug 13, 18:02:42 GMT+0
Identified - Still in progress. Will update when avaialble..

Aug 13, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 13, 18:25:36 GMT+0
Completed - Maintenance has completed successfully..

Duration: 1 hour

Affected Components: Electric Utility

Aug 8, 00:00:00 GMT+0
Investigating - We are currently investigating this incident..

Aug 8, 01:00:00 GMT+0
Resolved - This incident has been resolved. Wire burned up on Green St near fuses..

Duration: 3 hours and 24 minutes

Affected Components: Electric Utility

Jul 17, 19:24:08 GMT+0
Completed - Maintenance has completed successfully..

Jul 17, 16:00:00 GMT+0
Identified - In preparation for the upcoming water/sewer and street project along Hayden St & Mill St, electric poles will need to be moved. As a result, power will have to be cut for approximately 3 hours to perform this safety and will affect the following areas: Center St, East St, South Hayden St, Bunting Ln, Highway 95 East/E Pearl St, and Lower Lake Rd..

Jul 17, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Duration: 1 hour and 24 minutes

Affected Components: Electric Utility

Jun 21, 21:26:00 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Jun 21, 22:50:00 GMT+0
Resolved - This incident has been resolved. Fuse on Main St popped due to load and heat (weather). Replaced fuse with 100 (had 65) and power restored..

Duration: 52 minutes

Affected Components: Electric Utility

Jun 5, 02:45:00 GMT+0
Identified - Temporary cut on S Hayden St to repair arcing line. We are investigating a partial electric outage within the Village..

Jun 5, 03:37:08 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 1 minute

Affected Components: Electric Utility

Mar 15, 09:32:29 GMT+0
Identified - Issue identified, tree on line - checking additional locations..

Mar 15, 08:06:00 GMT+0
Investigating - We are investigating an electric issue within the Village. Low voltage detected on phases A&C at Lower Lake Hydro..

Mar 15, 10:07:12 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 35 minutes

Affected Components: Electric Utility

Mar 5, 21:55:00 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Mar 5, 23:30:00 GMT+0
Resolved - This incident has been resolved. Large branch on a line located near Green St..

Duration: 1 hour and 2 minutes

Affected Components: Electric Utility

Mar 5, 18:55:10 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Mar 5, 19:57:00 GMT+0
Resolved - This incident has been resolved. A tree branch was located on a line on Wisconsin St..

Duration: 8 days and 12 hours

Affected Components: Electric Utility

Mar 4, 19:00:00 GMT+0
Identified - Electric maintenance in progress..

Mar 4, 22:24:00 GMT+0
Resolved - Repairs complete..

Duration: 4 hours and 38 minutes

Affected Components: Electric Utility

Mar 4, 05:57:34 GMT+0
Identified - We are investigating an electric issue within the Village..

Mar 4, 10:02:16 GMT+0
Identified - An issue with our primary lines has been identified, Fixes are in progress, but unfortunately there is still no time available for resolution yet..

Mar 4, 11:36:00 GMT+0
Resolved - This incident has been resolved. See attachment for details..

Duration: 1 hour and 52 minutes

Affected Components: Electric Utility

Feb 28, 22:14:09 GMT+0
Resolved - Electric is now operational! .

Mar 1, 01:55:24 GMT+0
Resolved - Wind event - Bunting Ln.

Feb 28, 20:21:47 GMT+0
Investigating - We are investigating an electric issue within the Village..

Duration: 1 hour and 33 minutes

Feb 7, 12:17:38 GMT+0
Resolved - Electric is now operational! .

Feb 7, 10:45:07 GMT+0
Investigating - We are investigating an electric issue within the Village..

Duration: 3 days, 1 hour and 10 minutes

Dec 4, 20:15:42 GMT+0
Investigating - We are investigating an electric issue within the Village..

Dec 4, 21:28:52 GMT+0
Resolved - Electric is now operational! Tree fell on a line off Bunting Ln..

Duration: 19 hours and 33 minutes

Nov 18, 19:16:27 GMT+0
Resolved - Electric is now operational! .

Nov 18, 18:56:54 GMT+0
Investigating - We are investigating an electric issue within the Village..

Duration: 3 hours

Affected Components: Electric Utility

Jul 11, 14:00:00 GMT+0
Monitoring - Electric line maintenance will be underway that will affect Bunting Ln and East Pearl St residents from approximately 9am-10am CST. The power will be out for approximately 30-60 minutes if everything goes smooth. The purpose of this maintenance is to address a line issue in a tough-to-reach area that has been causing increased outages recently. Please plan accordingly..

Jul 11, 17:00:00 GMT+0
Resolved - This incident has been resolved..

Duration: 6 days and 21 hours

Affected Components: Electric Utility

Jul 7, 14:45:00 GMT+0
Resolved - Power outage was caused by a squirrel..

Jul 7, 12:00:00 GMT+0
Investigating - We are investigating a partial electric outage within the Village..

Duration: 1 hour and 42 minutes

Affected Components: Electric Utility

Jul 5, 01:41:52 GMT+0
Resolved - This incident has been resolved..

Jul 4, 23:59:52 GMT+0
Identified - We are investigating a partial electric outage within the Village..

Jun 6, 03:20:36 GMT+0
Resolved - A thunderstorm came through and caused lines to be twisted together \(too close\) within trees on Bunting Ln..

Jun 6, 03:20:27 GMT+0
Resolved - The Village is experiencing power outages in areas. We are looking into the matter and/or staff is working on the issue including other service providers that feed the Village. Outage cause could be within the Village, through Jackson Electric, further down the line, or another issue. We will update as soon as possible. If you are in need of medical attention as a result of the power outage and it is an emergency, please call 911..

May 29, 02:10:19 GMT+0
Resolved - Jackson Electric had an outage impacting the Village until approximately 1PM, total outage lasted around 75 minutes. Additionally after the power was restored by Jackson Electric, the Village had an outage on Bunting Ln and Lower Lake that was resolved within an hour - 3PM-4PM..

May 25, 17:00:00 GMT+0
Resolved - The Village is currently without power. We are looking into the matter and/or staff is working on the issue including other service providers that feed the Village. Outage cause could be within the Village, through Jackson Electric, further down the line, or another issue. We will update as soon as possible. If you are in need of medical attention as a result of the power outage and it is an emergency, please call 911..

May 22, 05:27:26 GMT+0
Resolved - Major storms rolled through the area resulting in some trees down, including one on the feeder line from Jackson Electric. Additional restoration was necessary on their end resulting in an extended outage which was restored at approximately 11:20 PM CST. The Village itself did not have any major damage, but did have some trees on lines on Bunting Ln/Beach Dr which were quickly removed..

May 22, 00:00:40 GMT+0
Resolved - The Village is currently without power. We are looking into the matter and/or staff is working on the issue including other service providers that feed the Village. Outage cause could be within the Village, through Jackson Electric, further down the line, or another issue. We will update as soon as possible. If you are in need of medical attention as a result of the power outage and it is an emergency, please call 911..

Mar 4, 03:30:14 GMT+0
Resolved - Bunting Ln.

Feb 27, 16:30:00 GMT+0
Resolved - The Village is experiencing power outages in areas. We are looking into the matter and/or staff is working on the issue including other service providers that feed the Village. Outage cause could be within the Village, through Jackson Electric, further down the line, or another issue. We will update as soon as possible. If you are in need of medical attention as a result of the power outage and it is an emergency, please call 911..

Mar 4, 03:29:52 GMT+0
Resolved - Bunting Ln.

Feb 26, 16:30:00 GMT+0
Resolved - The Village is experiencing power outages in areas. We are looking into the matter and/or staff is working on the issue including other service providers that feed the Village. Outage cause could be within the Village, through Jackson Electric, further down the line, or another issue. We will update as soon as possible. If you are in need of medical attention as a result of the power outage and it is an emergency, please call 911..